What do you do with my personal information?

ejazzlines.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We collect information from our users at several different points on our website in an effort to enhance and simplify your visit.

Why do I have to register as a user?

In order to purchase products from ejazzlines, you must first complete the registration form. During registration, you will be asked to give your contact information (such as name and email address). This information is only used to process your transaction and keep you informed of the status of your order. If you would like to receive periodic email newsletters announcing new products and features, you may join our email mailing list. We will only send these email announcements to those of you that have specifically signed up for this feature.

When do you ask for my personal information and why?

We request information from you on our order form. Here you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill you orders. If we have trouble processing an order, this contact information is used to get in touch with you. We absolutely do not sell, rent or give this information to anyone.

Cookies.. What's a cookie?

A cookie is a piece of data stored on your hard drive containing information that you relayed to us while you were visiting ejazzlines. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on ejazzlines, you would not have to log in a password more than once, thereby saving time while browsing. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Are you tracking my moves?

We use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Do you share information with other companies?

No, we absolutely do not.

How do I find out about sales on ejazzlines.com?

If you wish to subscribe to our email newsletter that features announcements about new products and features, we ask for contact information such as name, address and email address.

Is my personal information secure?

ejazzlines takes every precaution to protect your personal information. When you submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just surfing. To learn more about SSL, read our security policy.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected.

Will I ever hear from ejazzlines.com?

Once every two weeks (or longer) we send out an email newsletter with detailed information on new products, site and service updates and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. To join our mailing list, please click here: Join Our Mailing List.

How do I change my user information?

If your personal information changes (such as your physical or email addresses or if you want to change your password), please login. On your 'My Account' page you can update all your user info.

Are you going to tell me if your policies change?

If we decide to change any company policy, we will immediately notify all users so that you are always aware of what information we collect and how we use it. ejazzlines.com will always give you have a choice as to whether or not to remain a user in our system. We honor the privacy and security of your personal information and take an oath to use the information in accordance with our privacy policy.